Why Care And Compassion Matters at St Columba’s Hospice
Since October 2015 a lot of work has been ongoing at the Hospice to ensure our environment, culture and services best meet the needs of our community of patients, families, visitors, volunteers and staff.
Recent visitors to the Hospice will have noticed we’ve been giving the Hospice a lick of paint and a spruce up. We are so happy to have completed the first phase of our interior design project meaning we now have lovely, welcoming receptions, cosy family lounges, relaxing spa-style assisted bathrooms, patient bedrooms that look like a home-from-home, and comfortable and relaxed kitchen areas for families, and four new family bedrooms for when loved ones need to stay over at the Hospice.
The next phase of our interior design work includes our day services and outpatients area, the decorators will be in the Hospice from the end of summer to transform these areas. Our plans for the decoration of the outpatients and day services area include painting the walls, adding in a variety of new chairs and comfortable seating, adding in new soft furnishings and textures, and ensuring the best is made of the incredible view the day services lounge has over the Firth of Forth.
Dot Partington, Director of Clinical Services at the Hospice, said: “Over the last few months we have seen the final touches being added to our inpatient unit to create a more homely and welcoming environment with stunning patient lounges, bedrooms and reception areas. We are really excited about the plans for the second phase of the project, in which we will make the day unit and outpatient areas ready for the exciting new services planned as part of Care and Compassion Matters. Our gatehouse will be transformed into a new hub for bereavement counselling, creating a homely and safe space where we can help families, children and young people to cope with their loss. The feedback we have received regarding the inpatient unit has been overwhelmingly positive and we look forward to working with the design team and our patients and families to achieve the same results in the remaining areas. We are extremely grateful to all our supporters who have made these changes possible.”
We will also soon be starting to overhaul the gatehouse and turn it into our patient and family support services hub. The plans for the gatehouse show how we will create a family therapy area, an area for children’s bereavement counselling and a relaxed kitchen and meeting space for group get-togethers.
Since the start of 2016 the Hospice has also been providing complimentary hot drinks to all patients, families, visitors, volunteers and staff in our Iona Café. We did a trial run of this offering and although feedback from all groups on the whole was positive, some people raised concerns about the cost to the Hospice of providing complimentary tea and coffee. We are very pleased to report that over the three month trial donations in the Iona Café increased by over 200%, in comparison to the same months in 2015. In addition, takings from food sales and other items in the Iona Café have increased by over 30%.
As a supportive, compassionate and welcoming organisation, we are delighted to continue providing complimentary hot drinks to everyone who uses our Iona Café. The Iona Café is open every day until 8pm, so do get your friends together for a brew and a catch up at the Hospice.