Our Day Services and Community Nurse Specialist Team
Day Hospice Service
Our Day Hospice service is for patients who are at earlier stages of their illness. We currently have a nurse-led Day Hospice service which operates two days a week, with complementary therapy services being offered on a further two weekdays. Over the coming months these services will be extended and will also be developed to include peer support drop-in sessions and carer support as well as specialist clinical, psychological and emotional support from our specialist team.
The nurses in our Day Hospice are experienced palliative care nurses who provide holistic support and symptom management for patients.
Patients are assessed each time they visit and care is planned on an individual basis, while advice and support is also offered to family members and carers.
Those who attend our Day Hospice still remain under the care of their GP, so our nurses liaise with GPs and District Nurses, as appropriate, to ensure continuity of care. Nurses may also refer patients to another member of our Multi-disciplinary Team for advice or support if they feel it would be beneficial.
Day Hospice runs on Mondays and Thursdays from 10am to 3pm.
Drop-in services are on Tuesdays from 10.30am to 13.30pm
Assessment visit for new referrals are on Wednesdays, by appointment between 10am and 3pm. The assessment will last approximately 1 hour and you are welcome to bring a relative or friend.
Community Nurse Specialist Team
Working in the community from their base in the Hospice, our Community Palliative Care Team provides specialist advice, guidance and support to patients at home, in care homes and community hospitals. Because we understand that illness doesn’t just affect people during office hours, we have committed to extending these services to seven days a week.
Separation from family and familiar surroundings can make serious illness even harder to bear, so we try to help our patients spend as much of their time at home as possible.
Our Community Palliative Care Team consists of six specialist nurses who ensure that patients and their families receive support and advice on a wide range of issues.
Part of their role involves getting to know the patient and their family well enough to allow them to talk about how they are feeling, their worries and anxieties. As well as advising on symptom control, medicines and treatments, our nurses ensure people are getting the practical help they need, from agencies such as Social Work Home Care.
The Community Palliative Care Team work closely with GPs, District Nurses and hospital teams to ensure that patients and their families are getting all the support they need during difficult times.
Currently we have a weekly doctor-led symptom management clinic but as part of our five year strategy – Care and Compassion Matters – we will be expanding this to include nurse-led clinics.
We are committed to reviewing and extending our service to include outpatient clinics which will enable patients to get support from our full multi-disciplinary team, including doctors, nurses, occupational and physiotherapists and complementary therapist, and counsellor. We will also be increasing our support to include an information and advice service which will be available to all patients and families that are known to us across all our services.
Hospice partnership with Macmillan
The Hospice is pleased to be partnering with Macmillan, to enable patients to access all the financial support they are eligible for. Macmillan is a charity that supports people with cancer, however in the Hospice partnership with Macmillan, their support and advice regarding benefits and financial support is available to all of the Hospice’s patients – whatever illness you have. Find out all about the partnership and how you can access the Macmillan team at the Hospice here.